General
Accommodations for First Aid/CPR Training
Superior EMS strives to provide an inclusive environment free of as many barriers as possible while ensuring the standards are met. We take the approach that everyone has the right to learn first aid and CPR skills regardless of disability. ...
Training Partner Registration Process
Registering a Course When you have a course scheduled at your training site, please visit http://trainingpartner.superiorems.ca a minimum of 10 days prior to the course to register your course through the Training Partner Course Booking Page. This ...
Accounting Terms
Course Registrations If you are an individual registering for a course, the fee is due at the time of registration by credit card. If you wish to register and pay by e-transfer or in-office, please contact us at customerservice@superiorems.ca. you ...
Course Interruption / Cancellation Program
Superior EMS Course Interruption / Cancellation Program Introduction The Superior EMS course interruption / Cancellation program covers all the expenses related to transferring to a new course date or the requirement to cancel a course registration ...
Registering for a Course
To register for a course, please visit the online calendar at http://coursereg.superiorems.ca Here you can find our course calendar, and register for a course. All courses are booked through our website, we are unable to register participants ...
Booking a Patient Transfer
Booking a patient transfer is easy, and there are a few ways to do it: Option 1 - Dispatch Centre You can call our dispatch centre at 705-253-3301 Press Option 1, then Option 3 Option 2 - Email You can email: dispatch@superiorems.ca Option 3 - Online ...
Complaints
Superior EMS stives to provide the highest level of service delivery in our EMS, patient transfers and training division. In the rare circumstances that you are not satisified with a service we have provided, we welcome you to contact us to discuss ...
Submitting a Claim
If you have purchased the optional cancellation/rescheduling coverage on registration, you will be eligible under the program to submit a claim. Please note: if you did not purchase coverage, you are not eligible, and the claim will be denied without ...
Terms and Conditions
Public Course Terms and Conditions Private Course Booking Terms and Conditions N95 Mask Fit Testing Event EMS/Fire Services Patient Transfers Website Disclaimer Public Course Terms and Conditions Registration and Payments All registrations are done ...